quality policy statement
Infracraft Detailed Joinery aims to being the market leader in providing joinery products and customer services through the provision of the highest standards possible, based on the best work ethics and practices. Such a commitment will ensure client satisfaction, every time.
Our IMS is designed to reflect the values and philosophy of an organisation that promotes integrity, innovation quality and values excellence.
The aims of the Integrated Management System are to:
- ensure that the client requirements are understood and consistently satisfied;
- continually improve and grow the business unit operations;
- maintain a competitive advantage and sound reputation in the market place; and
- sustain profitability and continue to provide financial security for all employees and stakeholders.
The above aims are achieved through:
- maintaining courtesy and respect for clients at all times;
- maintaining the high quality of the products and services;
- developing more efficient & effective operating and project management practices;
- maintaining and extending the initiative and skills of all employees;
- ensuring compliance with relevant standards and statutory regulations and other requirements; and
- demonstrating commitment to minimising accidents/incidents through the promotion of safe work practices and care of environment.
We believe that through an awareness of the requirements of quality and professional training, the business unit's workforce can lead the quality drive towards industry best practice.
Infracraft Detailed Joinery is committed to recognising its clients as part of its "team". This allows the organisation as a whole to focus on providing client satisfaction. Compliance to this Quality Policy is fundamental to the success of all the business units including affiliated contractors and suppliers, and requires the continued support and commitment of all personnel associated with Infracraft Detailed Joinery.
Paul Pierlot
Managing Director